Automated WhatsApp Engagement
Send personalized post-purchase messages automatically. Product guides, usage tips, and check-ins — all via WhatsApp at the perfect time.
T+0 welcomeT+3 tipsT+14 feedback
For Shopify merchants
AI-powered WhatsApp customer support for e-commerce businesses
We help Shopify merchants automate post-purchase support, reduce returns, and drive repeat purchases.
The AI assistant that uses your product knowledge base to answer questions, send product guides, and resolve issues before they become returns.
No credit card required
Fewer Returns
32%
Messages Sent
50K+
Satisfaction
94%
app.recete.co.uk/dashboard
Merchants
500+
Fewer Returns
32%
Messages Sent
50K+
Post-purchase WhatsApp
ROI Dashboard
Real-time Sync
Merchants
500+
Fewer Returns
32%
Messages Sent
50K+
Satisfaction
94%
Features
Everything you need to retain customers
Powerful features designed to increase LTV and reduce support workload.
AI-Powered Conversations
GPT-4 powered assistant answers customer questions using your product knowledge base. Handles complaints, guides usage, and prevents returns.
RAG pipelineIntent detectionHuman handoff
Analytics & ROI Dashboard
Track saved returns, repeat purchases, customer sentiment, and engagement rates. See exactly how much revenue your retention efforts generate.
ROI trackingSentiment analysisRFM segments
Real-time Order Sync
Syncs with Shopify in real-time via webhooks. Every order instantly triggers the right message at the right moment.
WebhooksInstant triggersData sync
One-Click Shopify Setup
Install our app from the Shopify App Store and connect your store in under 2 minutes. Zero coding required.
1-click installNo codeAPI access
Enterprise-Grade Security
We use encryption, merchant-level access controls, and GDPR-oriented workflows to protect your data and your customers.
GDPR workflowsEncrypted dataAccess controls
How it Works
How it works
Get started in 3 simple steps
1
Connect your store
One-click Shopify integration. We sync your products and orders automatically.
2
AI engages customers
After each purchase, our AI sends personalized WhatsApp messages with product guidance.
3
Track your results
Monitor return rates, customer satisfaction, and ROI in your analytics dashboard.
Trusted by growth teams
Merchants use Recete to protect margin after checkout
Built for Shopify stores that want fewer returns, faster answers, and higher repeat purchase rates without hiring a bigger support team.
Shopify-native onboarding
WhatsApp-first engagement
Secure merchant controls
We reduced avoidable returns by sending usage guidance before customers got frustrated. Setup took less than one afternoon.
Ece Demir
Founder, skincare brand
Our support team now spends time on real escalations. Recete handles repetitive post-purchase questions automatically.
Mark Jensen
Operations lead, DTC home goods
The analytics view made it easy to justify the spend. We could see saved returns and repeat conversations turning into revenue.
Selin Kaya
E-commerce manager, wellness store
Pricing
Clear pricing for Shopify and standalone merchants.
The standalone Recete platform now mirrors the final Starter, Growth, and Pro strategy with monthly and annual billing.
Starter
For lean teams validating post-purchase support and retention.
$29/month
Best for low-volume stores and first rollout
$290 /year
- 150 included chats / month
- 20 recipes
- $0.18 per overage chat
- Shared Recete WhatsApp number
- Basic analytics
Annual plans
Save 2 months when billed annually.
| Feature | Starter$290 | Growth$690 | Pro$1990 |
|---|---|---|---|
| Included chats / month | 150 | 1,000 | 3,000 |
| Overage | $0.18 / chat | $0.12 / chat | $0.08 / chat |
| Recipe capacity | 20 recipes | 500 recipes | Unlimited |
| AI vision | Not available | Customers can send photos | Customers can send photos |
| Shared Recete number | Shared Recete number | Custom branded number | |
| Analytics | Basic | Basic | Advanced |
| Upsell strategy | Basic support flows | Upsell product links | Upsell + Smart Re-order |
Most merchants recover plan cost by preventing just a few returns or support escalations each month.
Talk to salesFAQ
Common questions from Shopify merchants
Everything you need to evaluate Recete before installing.
How long does setup take?
Most merchants connect Shopify and configure their first flows in under 15 minutes. You can start with default templates and refine later.
Do I need a support team to use it?
No. Recete is designed to reduce manual support workload. You can still enable human handoff for escalations or sensitive conversations.
How does Recete reduce returns?
It sends proactive post-purchase messages, usage guidance, and timely follow-ups that answer common questions before they become return requests.
Is customer data secure?
Yes. We use encrypted data handling and merchant-level controls to protect customer information and operational access.